FIRST CONTACT

① Get in touch

Every kitchen begins with a conversation. Drop me a message with a brief description of your project and I’ll invite you to my showroom in Perranporth — where you can see my work in person, feel the quality of the materials, and we can talk properly about what you have in mind.

SHOWROOM VISIT – COMPLIMENTARY

② Visit Me

My showroom is small but focusses on showcasing the quality and finish of my kitchens, where you can see the build quality, feel the various finishes, and admire the high spec details. This is what photographs simply can’t convey. Coming to see them in person makes all the difference.

Over proper coffee and a bite to eat, we’ll have a thorough conversation about your kitchen — your space, your style, how you use your kitchen, what you’ve always wished your kitchen could do. Bring whatever you have: a rough sketch, architect’s plans, a folder of inspiration images. There’s no set agenda and no sales pitch. Just a relaxed conversation about what’s possible.

At the end of our meeting, I’ll have all the relevant dimensions and a vision to put together a rough 3D sketch along with an initial price estimate — sent over within a few days, and completely free of charge.

PAYMENT STAGE ONE: 20% – SITE VISIT & COMMENCEMENT OF FINAL DRAWINGS

③ The Site Visit

If the estimate feels right and you’d like to proceed, I’ll visit your home for the first time. This is one of my favourite parts of the process, it enables me to see the space properly — not just measure it, but understand it. How the room (and subsequently kitchen) connects to the rest of the house. Whether the architecture suggests anything about the design. Whether there are details in the existing decor worth responding to or taking inspiration from.

I take my own measurements and make my own notes. This visit is where the design stops being abstract and starts becoming real.

PAYMENT STAGE ONE CONTINUED…

④ Design Development

This is the heart of the process — where the design details get serious.

We begin with the big picture: the overall layout, the location of each cabinet, the flow of the space. Once we’re both happy with the form of the kitchen, we start to layer in the details — material choices, door styles, handle profiles, surface combinations. Then finer still: drawer interior layouts, bespoke storage elements, the details that make a kitchen genuinely yours.

This staged approach means everyone is always on the same page. There are no surprises, no wasted designs, no moments where we’ve gone deep into the detail only to realise the layout isn’t right. We get there slowly and surely — together.

I don’t put a number on revisions. A kitchen is one of the most significant decisions you’ll make about your home, and I have no interest in rushing you through it. We will keep refining until we’re both entirely satisfied. Only then do we sign off and move forward.

This stage typically involves a few further meetings — at my showroom, at your home, or both — as the design develops and the detail deepens.

PAYMENT STAGE 2 : 50% – COMMENCEMENT OF CABINET CONSTRUCTION

⑤ The Build

Once the design is signed off, I begin making your kitchen in my workshop in Perranporth.

Every cabinet, drawer box, and door is made by hand — by me, from scratch. No flat-pack components, no factory carcasses, no outsourced elements. Just plywood, precision and patience.

Here’s something I offer that almost nobody else can: you are welcome to come and visit my workshop while your kitchen is being built. Most customers take me up on this, and I’m glad they do. There is something genuinely special about seeing your own kitchen taking shape — watching the carcasses come together, the drawers fitted, the details you chose rendered in real materials by real hands. Not in a factory somewhere. Here, in Cornwall, by me.

PAYMENT STAGE 3: 20% – PRIOR TO CABINETS DELIVERED TO PROPERTY

⑥ Deliver & Fit

When your kitchen is ready, I deliver it personally. I don’t hand it over to a courier and wish you luck — I bring it to your home myself, walk my fitter through the plans in detail, and make sure the handover is thorough and complete.

My fitter has worked with me on every project I’ve taken on. He knows my product inside out, understands exactly how I build, and is simply the best at what he does. The quality of the fitting elevates the quality of the kitchen — a beautifully made cabinet fitted badly is a disappointment. Fitted by someone who genuinely knows what they’re doing and cares, it becomes something exceptional.

Throughout the fitting process I visit regularly to check on progress, answer any questions you may have and make sure the install is going smoothly. Inevitably, every installation presents its own challenges — for example a waste pipe not quite where it should be or an isolation switch needing a home. I don’t tell clients that’s their problem. Between myself, my fitter, and you, we find the right solution. Always.

PAYMENT STAGE 4: 10% – FINAL INSPECTION & SIGN OFF OF KITCHEN

⑦ Sign Off

When fitting is complete, I carry out a full and thorough inspection of the finished kitchen alongside you. Only when we’re both satisfied that every detail is exactly as it should be do I consider the project complete.

This is the moment I love most. Seeing a client walk into their finished kitchen — the space they imagined, now real — it never gets old.